Technical Support

Please feel free to contact our Technical Advisor
if you have any technical questions

Tel: +91- 124-45678888

Service Hours:
09:30 A.M – 05:30 P.M (IST Monday - Saturday)
 

Frequently Asked Questions

Please select a category & topic below.
0, 9, 18 crank versions of Star Track, Star, Impro and Invo hinge's opening angle is 110°. Star/Star Track 165° hinge has an opening angle of 165°.
Cabinet doors can be mounted on the cabinets without screw driver with the Track mechanism on the Star Track hinges. Star hinges are mounted on the mounting plate with the help of a screw driver.
0 mm (Full-Overlay) – 9 mm (Half-Overlay) – 18 mm (Inlay)
Star Track and Star hinges Ø 35 – 11,2 mm
Star Mini hinges Ø 26 – 10,2 mm
Impro and Invo hinges Ø 35 – 12,5 mm
Star/ Star Track Hinge for Thick Doors Ø 40 – 14 mm
Star / Star Track Push-Open Reverse Spring Hinge with short latch
Star / Star Track Push-Open Hinge without Spring with long latch
Star / Star Track angular hinge types are 15°, 30°, -30°, 45°, -45°, 90° degree.
(165° degree is not angular hinge. Only its opening angle is 165° degree.)
+5° and -5° degree angular distance brackets can be used.
For example, to make 20° degree application, 15° degree hinge and +5° degree angular distance brackets can be used together.
Or to make 25° degree application, 30° degree hinge and -5° degree angular distance brackets can be used together.
They can be used with door thickness between 18 mm – 36 mm.
4 Holed Mounting Plates are applicable with Star Track, Invo, and Impro Hinges?
When Star / Star Track Hinge 165° hinges are used on the cabinet doors, inset type drawer can easily work.
Star Short Body Hinge 90° can be used for this application. (Minimum inner distance 3 cm)
Impro hinge has 5 steps adjustment for soft close mechanism. Also it has on/off control for activating and deactivating soft close mechanism. For heavy doors, “5” position of adjustment screw should be used.
Maximum wooden sidewall thickness is 19 mm.
Drawer inner width dimension up to 18 mm = Cabinet internal width – 45 mm
Drawer inner width dimension for 19 mm = Cabinet internal width – 46 mm
No. Because all types of Smart Slide dimensions are common. It is possible to change drawer slides from single extension to full extension or from soft close type to push open version of Smart Slides without changing drawer dimension.
No, You do not need to change drawer dimensions with 18 mm version of Slidea With Lock.
Yes, it is possible to make inbox type drawer with Smart Box. Add your order plastic front panel group parts and aluminum profile, additional to main package of Smart Box.
Wooden Drawer Floor Width : Cabinet Internal Width – 81 mm
Wooden Drawer Floor Depth : Slide Nominal Size – 5 mm
Wooden Backboard Width : Cabinet Internal Width – 90 mm
Wooden Backboard Height : Without Gallery Railing 68 mm, Single Gallery Railing 116 mm, Double Gallery Railing 180 mm
a) Check the drawer dimensions (Drawer internal width = Cabinet internal width – 45 mm)
b) Drawer side extension dimension maybe bigger than 12 mm, and drawer is colliding to soft close mechanism.
c) Left-Right adjustment wheel on the Smart lock can be adjusted opposite directions.
It must be 16 mm. If you want to use 18 mm, you must decrease the thickness of wooden floor part 2 mm.
40 kg and 65 kg, Smart Box has two versions of loading capacity.
a) Wooden drawer floor length is too long, maybe it extends to front side
b) Screw head diameter is over than 3.5 mm that is used to mount the front panel. Or those screws are not mounted correct positions on the front panel.
c) Left-Right adjustment screws on the front panel are adjusted opposite directions and over than 1.5 mm.
Standard hole position is 37 mm from sidewall to mount all types of drawer slides.
4th hole is 37 mm position on the Smart Slide and Slidea drawer systems.
2nd hole is 37 mm position on the Smart Box drawer systems.
There may be some dimensional faults during the mounting.
Ramps may not be mounted existing on the package.
Parts mounting on the sidewall may not be mounted in vertical position.
Maybe Neolift lifting force was not chosen correctly according to door weight.
First, door weight must be calculated. Calculation of door weight:
Dimensions of door are multiplied as centimeters:
Weight = Width x Height x Thickness x Density of the Material
Total value is multiplied with density of door. If material is MDF, density is 0,80 or if material is chipboard, density is 0,70 .
According to door height and weight, you can choose suitable Neolift type on the scale. (Densities given are average values)
There are magnets on the Neolift arm that activate LED lights. Left and right arms of Neolift may be mounted wrong side. If you shift the left-right Neolift arms, the problem should be solved.
There are two cam types as 13.2 mm and 12 mm
Minimum chipboard thickness is 18 mm with 13.2 mm cam type.
Minimum chipboard thickness is 16 mm with 12 mm cam type.
Daset cabinet hanger can be used to hang grooved backside type of cabinet.
L type cabinet hanger can be used to hang smooth backside type of cabinet.
Frequently Asked Questions
Hinge Systems
0, 9, 18 crank versions of Star Track, Star, Impro and Invo hinge's opening angle is 110°. Star/Star Track 165° hinge has an opening angle of 165°.
Cabinet doors can be mounted on the cabinets without screw driver with the Track mechanism on the Star Track hinges. Star hinges are mounted on the mounting plate with the help of a screw driver.
0 mm (Full-Overlay) – 9 mm (Half-Overlay) – 18 mm (Inlay)
Star Track and Star hinges Ø 35 – 11,2 mm
Star Mini hinges Ø 26 – 10,2 mm
Impro and Invo hinges Ø 35 – 12,5 mm
Star/ Star Track Hinge for Thick Doors Ø 40 – 14 mm
Star / Star Track Push-Open Reverse Spring Hinge with short latch
Star / Star Track Push-Open Hinge without Spring with long latch
Star / Star Track angular hinge types are 15°, 30°, -30°, 45°, -45°, 90° degree.
(165° degree is not angular hinge. Only its opening angle is 165° degree.)
+5° and -5° degree angular distance brackets can be used.
For example, to make 20° degree application, 15° degree hinge and +5° degree angular distance brackets can be used together.
Or to make 25° degree application, 30° degree hinge and -5° degree angular distance brackets can be used together.
They can be used with door thickness between 18 mm – 36 mm.
4 Holed Mounting Plates are applicable with Star Track, Invo, and Impro Hinges?
When Star / Star Track Hinge 165° hinges are used on the cabinet doors, inset type drawer can easily work.
Star Short Body Hinge 90° can be used for this application. (Minimum inner distance 3 cm)
Impro hinge has 5 steps adjustment for soft close mechanism. Also it has on/off control for activating and deactivating soft close mechanism. For heavy doors, “5” position of adjustment screw should be used.
Drawer Systems
Maximum wooden sidewall thickness is 19 mm.
Drawer inner width dimension up to 18 mm = Cabinet internal width – 45 mm
Drawer inner width dimension for 19 mm = Cabinet internal width – 46 mm
No. Because all types of Smart Slide dimensions are common. It is possible to change drawer slides from single extension to full extension or from soft close type to push open version of Smart Slides without changing drawer dimension.
No, You do not need to change drawer dimensions with 18 mm version of Slidea With Lock.
Yes, it is possible to make inbox type drawer with Smart Box. Add your order plastic front panel group parts and aluminum profile, additional to main package of Smart Box.
Wooden Drawer Floor Width : Cabinet Internal Width – 81 mm
Wooden Drawer Floor Depth : Slide Nominal Size – 5 mm
Wooden Backboard Width : Cabinet Internal Width – 90 mm
Wooden Backboard Height : Without Gallery Railing 68 mm, Single Gallery Railing 116 mm, Double Gallery Railing 180 mm
a) Check the drawer dimensions (Drawer internal width = Cabinet internal width – 45 mm)
b) Drawer side extension dimension maybe bigger than 12 mm, and drawer is colliding to soft close mechanism.
c) Left-Right adjustment wheel on the Smart lock can be adjusted opposite directions.
It must be 16 mm. If you want to use 18 mm, you must decrease the thickness of wooden floor part 2 mm.
40 kg and 65 kg, Smart Box has two versions of loading capacity.
a) Wooden drawer floor length is too long, maybe it extends to front side
b) Screw head diameter is over than 3.5 mm that is used to mount the front panel. Or those screws are not mounted correct positions on the front panel.
c) Left-Right adjustment screws on the front panel are adjusted opposite directions and over than 1.5 mm.
Standard hole position is 37 mm from sidewall to mount all types of drawer slides.
4th hole is 37 mm position on the Smart Slide and Slidea drawer systems.
2nd hole is 37 mm position on the Smart Box drawer systems.
Lifting Door Systems
There may be some dimensional faults during the mounting.
Ramps may not be mounted existing on the package.
Parts mounting on the sidewall may not be mounted in vertical position.
Maybe Neolift lifting force was not chosen correctly according to door weight.
First, door weight must be calculated. Calculation of door weight:
Dimensions of door are multiplied as centimeters:
Weight = Width x Height x Thickness x Density of the Material
Total value is multiplied with density of door. If material is MDF, density is 0,80 or if material is chipboard, density is 0,70 .
According to door height and weight, you can choose suitable Neolift type on the scale. (Densities given are average values)
There are magnets on the Neolift arm that activate LED lights. Left and right arms of Neolift may be mounted wrong side. If you shift the left-right Neolift arms, the problem should be solved.